Privacy Policy

Privacy Policy 

Thank you for your interest in our online store. The protection of your privacy is very important to us. In this privacy policy, you will find detailed information on the handling of your data. The administrator of your data is: 

PAWEŁ SAMOLEJ GRUPA CENTER, NIP: 6783010985, ul. Rozrywka 1, 31-419 Kraków. 

Access data and hosting

You can visit our website without providing any personal data. Each time the website is accessed, the server automatically saves only the so-called server logs, such as the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the Internet service provider submitting the inquiry (access data) and documents the page call.

These data are analyzed solely for the purpose of ensuring the website functions properly and improving our offer. The above serves - as part of the assessment of interests - to secure our legitimate interest in the correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the website. 

Hosting services provided by a third party provider

As part of entrusting data processing - on our behalf, an external service provider performs services for us in the field of hosting and presentation of websites. All data that - as described in this privacy policy - has been collected as part of the use of our website or in the forms provided for this purpose in the online store, are stored on the servers of this service provider. Processing on other servers takes place only to the extent specified in this privacy policy. This service provider is based in a country belonging to the European Union or the European Economic Area. 

2. Collection and processing of data to fulfill the contract and create a customer account 

We collect personal data only when you voluntarily provide it to us when placing your order, contacting us (e.g. using the contact form or e-mail) or creating a customer account. Mandatory fields are marked as such, because the data they contain are necessary for us to perform the contract or consider the case in which you contacted us, or to set up a customer account. Without providing them, you cannot complete the order or create a customer account or contact us. What data is collected results from the forms into which the data is entered. We use the data provided by you to perform the contract and answer your inquiries. After the performance of the contract or the deletion of your customer account, the processing of your data will be limited and after the retention periods specified in the tax regulations and the Accounting Act, the data will be deleted, unless you expressly consent to further use of this data for other purposes. Your customer account can be deleted at any time. For this purpose, please send a message to our contact address indicated in the section "Our contact details and your rights" or use the appropriate function in your customer account.

3. Disclosure of data

For the fulfillment of the contract, we pass on your data to the shipping company responsible for the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you choose during the ordering process, we forward the payment data collected for this purpose to the payment processing credit institution and, if applicable, to the payment service provider selected by us or by you. Some payment service providers collect data themselves if you create an account with them. In such cases, you must log in with the payment service provider selected in the ordering process, providing your access data. The privacy policy of the respective payment service provider also applies.

4. E-Mail-Newsletter

If you subscribe to our newsletter, we will use your e-mail address to regularly send our newsletter by e-mail based on your consent.

You can unsubscribe from receiving the newsletter at any time by sending us a message with relevant information or by using the appropriate link in the newsletter. Upon receipt of this message, we will delete your e-mail address, unless you have expressly consented to the further use of your data for other purposes. The newsletter is sent as part of entrusting data processing on our behalf by the service provider, to whom we provide your e-mail address for this purpose. This service provider is based in a country belonging to the European Union or the European Economic Area.

5. Integration with the Trusted Shops Trustbadge

In order to present our Trusted Shops Quality Mark, as well as collected customer reviews and the offer of Trusted Shops products available to buyers after placing an order - the Trusted Shops Trustbadge is integrated with our website. 

The above serves to protect our legitimate interest, consisting in the optimal presentation of our offer on the market. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. 

In the case of using the Trustbadge, the server automatically remembers the so-called server logs, containing, for example, your IP address, date and time of the call, the amount of data transferred and the Internet service provider submitting the inquiry (access data) and documents the Trustbadge call. The access data indicated above are not analyzed and are automatically overwritten within seven days from the end of your visit to the website. 

Other personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after placing an order in the shop or if you have already registered for use. In such cases, the agreement between you and Trusted Shops applies. 

6. Cookies and web analytics 

In order to make our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on our pages. cookies. The above - as part of the analysis and assessment of interests - serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and allow us to recognize your browser the next time you visit the site (persistent cookies). The storage time is given in the cookie settings of your web browser. The browser can be configured in this way to receive information about the use of cookies and to be able to decide on their acceptance or rejection in specific cases or completely. Browsers manage cookie settings in various ways. In the auxiliary menu of the web browser you will find explanations on how to change cookie settings. They are available at the following links:

Internet Explorer ™: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies 

Safari ™: http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usewka-plikow-cookie/ 

Chrome ™: https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en 

Firefox ™: https://support.mozilla.org/pl/kb/usuwie-ciasteczek 

Opera ™: http://help.opera.com/Windows/12.10/pl/cookies.html 

 

If you do not consent to the use of cookies, the functionality of our website may be limited. 

Use of Google (Universal) Analytics for web analytics purposes

Our website uses Google (Universal) Analytics, a web analytics tool from Google Inc. (www.google.com). The above serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the United States and stored there. Due to the IP anonymization activated on this website, your IP address is shortened before being forwarded within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the United States and shortened there. The anonymized IP address provided by your browser as part of Google Analytics is, as a rule, not combined with other Google data.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. The current certificate is available at this link. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection in the case of companies certified by the Privacy Shield.

You can prevent the recording of data collected by cookies regarding your use of our website (including your IP address) by Google, as well as the processing of this data by Google, if you download and install the browser plug-in available at the link: https: //tools.google.com/dlpage/gaoptout?hl=pl 

 

Use of Matomo for web analytics purposes

 

For the purpose of analyzing the use of our website - using the Matomo technology (https://matomo.org) provided by the service provider InnoCraft Ltd, when visiting our website, data is automatically collected and saved on the basis of which user profiles are created using pseudonyms. The above serves to protect our legitimate interest, consisting in the optimal presentation of our offer. Cookies may be used for this purpose. Without your separate, explicit consent - pseudonymous user profiles are not combined with the personal data of the entity that has been given a pseudonym.

Data processing in connection with the above web analytics takes place on our servers. You can object to the collection and storage of data in the future at any time using the following option.

7. Reminders about the possibility of issuing an opinion

If, during or after placing the order, you have expressly consented to it, we will provide your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany ( www.trustedshops.pl ), so that a reminder is sent to you electronically about the possibility of expressing an opinion about a purchase made in our store.

You can revoke your consent at any time by sending an appropriate message to our contact address indicated in the section "Our contact details and your rights" or directly in the form of a declaration made to Trusted Shops.

8. Our contact details and your rights

If you have any questions regarding the collection, processing and use of your personal data, rectification, blocking or deletion of data, as well as to revoke granted consents or object to the use of data for the purposes specified in this privacy policy, please contact the data administrator: office @ tretytka.com  

You have the following rights:

 

  • the right to obtain information about the processing of your data in the scope specified in art. 15 GDPR;
  • in accordance with Art. 16 GDPR - the right to rectify incorrect or incomplete personal data concerning you;
  • in accordance with Art. 17 GDPR - the right to delete ("right to be forgotten") your personal data stored with us, unless further processing is necessary:
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest;
  • to establish, assert or defend claims; 
  • in accordance with Art. 18 GDPR - the right to limit the processing of your personal data, provided that:
  • the accuracy of the personal data is contested by you;
  • the processing is unlawful and you oppose its deletion;
  • we no longer need personal data, but you need them to establish, assert or defend claims;
  • you have raised an objection pursuant to Art. 21 against processing; 
  • in accordance with Art. 20 GDPR - the right to receive your data provided to us in a structured, commonly used and machine-readable format and to send them to another administrator ("right to data portability");
  • in accordance with Art. 77 GDPR - the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual residence, workplace or our company headquarters.

Right to object

If we process personal data in the manner described in this privacy policy in order to protect our legitimate interests, you may object to the processing of your data for such purpose - with effect for the future. In the case of data processing for direct marketing purposes, you may exercise your right to object at any time. If the processing takes place for other purposes, you only have the right to object for reasons arising from your particular situation.

After you exercise your right to object, we will not continue to process your personal data, unless we demonstrate the existence of valid, legally justified grounds for processing and they override your interests and rights, or if the processing of data is intended to assert, exercise or defend claims.

The above does not apply when data processing is carried out for direct marketing purposes. In this case, we will not continue to process your personal data for the above purpose.

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